Dave Burson

…escribed user trust like a bank; we want to be depositing in that bank a lot more than we withdraw. Indeed, I once heard that it takes five positive experiences to make up for a single negative experience. That’s an expensive exchange rate.

…s annoying habit when shitfaced of never taking responsibility for my actions. That was a good one. Alcohol, like money, has a way of making you more of who you already happen to be.