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Voxpro

Voxpro

Voxpro Studios Podcast: CX and the Philippines — Everything You Need to Know

When companies are selecting a location in which to base their customer experience operations, one country that is always high on the list…

Aug 10, 2018

Voxpro Studios Podcast: CX and the Philippines — Everything You Need to Know

Aug 10, 2018

Voxpro

CX & Conversational Commerce — Reaching a Sweet Spot in CX Through Blended AI

In an increasing digitalized world, consumers are expecting interactions via all communication levels and platforms such as personalized…

Aug 9, 2018

CX & Conversational Commerce — Reaching a Sweet Spot in CX Through Blended AI

Aug 9, 2018

Voxpro

Millennial at Work — Dealing with setbacks

If you’ve been reading the previous entries in this blog (here and here), you’ll notice that a common thread is emerging: the path to…

Jul 4, 2018

Millennial at Work — Dealing with setbacks

Jul 4, 2018

Voxpro

Strava — Leveraging the Power of IoT and Big Data

In the words of Dan Kiely, Voxpro Co-Founder and CEO, we’re on the verge of the next paradigm shift in customer experience: it’s called The…

Jul 3, 2018

Strava — Leveraging the Power of IoT and Big Data

Jul 3, 2018

Voxpro

How Airbnb rebuilt my trust in online platforms

In 2008 Emmanuel Marill and his wife were planning a trip to New York and decided to book accommodation through a peer-to-peer platform…

Jul 2, 2018

How Airbnb rebuilt my trust in online platforms

Jul 2, 2018

Voxpro

Millennial at Work: Transitioning into the Workplace

As graduation season draws to a close and students leave college in their rear view mirrors to make their first steps into the job market…

Jun 30, 2018

Jun 30, 2018

Voxpro

Why I left Apple to help build a SaaS StartUp

Brian Boroff left Apple to build the customer experience operations of Asana — a fast-growing SaaS company with a product that helps teams…

Jun 29, 2018

Why I left Apple to help build a SaaS StartUp

Jun 29, 2018

Voxpro

Linda Kiely: How to Successfully Grow a Global Business

As Co-Founder of Voxpro, Ireland’s largest international provider of customer experience and technical support, I have learned a thing or…

Jun 28, 2018

Linda Kiely: How to Successfully Grow a Global Business

Jun 28, 2018

Voxpro

What’s the secret to having the most satisfied customer?

Just think about your own experience when phoning a customer support helpline. Have you ever contacted your bank, an online shopping…

Jun 27, 2018

What’s the secret to having the most satisfied customer?

Jun 27, 2018

Voxpro

Customer Service: The specialization is growing each day

A few years ago, saying “I work in customer support” would not have been viewed as the successful career path but now something seems to…

Jun 26, 2018

Customer Service: The specialization is growing each day

Jun 26, 2018

Voxpro

Voxpro

International award winning provider of Multilingual Customer Experience #CX & Technical Support solutions to giant global brands. www.voxprogroup.com

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