How to Manage Employees in Tough Times

Engaging employees to ensure organizational alignment and commitment is the most important leadership practice to achieve business goals in tough business times, according to more than half of senior leaders and human resource professionals surveyed by Right Management.

Regardless of tough economic times, master motivators have found ways to encourage a new downsized workforce through using Jon Katzenbach, CEO of Katzenbach Partners approach. The Katzenbach approach is said to inspire employee’s by connecting with them emotionally without the influence of money or promotion. The approach is designed to improve plant performance by empowering top supervisors to assist in recruiting more supervisors like themselves.

Many leaders are accustomed to changing objectives, changing programs, changing incentives, changing structures and redesigning processes in tough situations. An employee’s self-esteem is a main attribute in sustainable leadership and effective management. By connecting with the emotional side of employees, managers are able to get employees to feel good about their daily work. This in return, changes employees behavior and work performance.

One way of connecting with employees is to go to the front of the line within each group of an organization and find out the master motivators who are recognized for their ability to motivate others. By examining the way these key individual influence others, this can help an organization improve employee emotional behavior and establish motivational procedures or practices. This will result in higher work performance. These master motivators have a vital impact on how employees perform their day-to-day job duties. Small group dynamics, organizational grapevine and informal networks are key tools in leveraging employee performance and motivation. They possess something that no one else possesses within their group, they have an in depth understanding in regards to the emotional connection that an employee may have within the organization. No matter how boring, routine or difficult a job may be, a master motivator has the ability to change the way employees see and perform their job.

Master motivators recognize that every person’s idea of success does not necessary relate to promotions or more money. They understand that some people’s success is based on family, their community or something personal. People take great pride in family reactions, company value and/or customer feedback. Once a master motivator identifies what local source of pride motivates each individual, they can use those things to connect with each individual in a very special way.

During these economic tough times, it is important to continuously improve/establish the line of communication between managers and employees. It is imperative that senior managers keep employees informed on company information and answer their questions. By recognizing the value of what really matters and motivates these individuals, organizations can significantly change the way their company employees feel and perform their job duties while getting the company back on track in an economic downturn.

Wardington International

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