Are you Sure?
Adam Stoddard

YES! But first, make the questions make sense. ASSUME that whoever is looking at the stupid dialogue box just spilled coffee on her desk and is on the phone and late to a meeting simultaneously. AND that this silly question is the least important of all of them. “Are you sure you want to back out of cancelling this process?”


Am I cancelling the cancel request, or confirming it? AND make the colored button the one that commits you, and always put it on the same side (usually the right), so that the 97 1/3% of us who don’t even bother reading the text can mostly infer what’s being asked. And yes, memory is cheap. Use it to save us from ourselves. Because I’m always right and the computer’s job is to make sure it stays that way. Period.

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