Chick-Fil-A On the Rise
Chick-Fil-A is a fast food restaurant chain in the United States, that is steadily growing in locations and popularity. The restaurant chain is most recognized for it’s superior customer service. Truett Cathy, the founder of Chick-Fil-A, sought to create a new kind of culture in fast food by putting the customer above everything else, and that is exactly what He has done. Even though Cathy has passed, his company still is taking customer service and quality food to new heights.
The company has increased in sales by 10% since launching in 1946. In 2015 alone, system wide sales topped $6 billion, and there is no sign of that momentum slowing down. Chick-Fil-A is taking the food industry by storm with it’s numbers, and Dan Cathy, Truett’s son, couldn’t be happier. On a recent blog post, Dan explained how impacting lives at Chick-Fil-A has always been of the most importance.
Chick-Fil-A shy’s away from the cultural norm by closing its doors on Sunday. This is because the Cathy family holds strong Christian values and believes that employees should have the opportunity to rest, spend time with family, or worship, if they choose. The company’s central statement has always been to glorify God by being faithful stewards,, and have a positive influence on all who walk in Chick-Fil-A.
The company may be growing rapidly, but it’s core values and purpose remain the same. I could walk in any Chick-Fil-A, and experience the same great service and hear the words “my pleasure”. Chick-FIl-A has truly branded themselves and become a place where I want to keep coming back to.
A culture where everyone is treated with dignity and respect, a culture where the customer is first, and a culture of quality food; that is what Truett Cathy created with Chick-Fil-A.
Chick-fil-A has now become the largest quick-service chicken restaurant chain in the U.S. based on domestic annual sales. Over 2,000 locations in 43 states exceeded $6 billion in 2015. Chick-Fil-A is continuing to grow, and its customers could not be happier to see the restaurant succeed.