I can intellectually understand the predicament for pharmacists. But the part of that story that haunts me today (not included because it’s not relevant) is that she refused to even speak to me about why she wouldn’t fill it, for hours. First they said they didn’t have it in — I said I could wait a day. Then the cashier said the pharmacist wouldn’t order it — I asked why, since they’d filled it before. I asked to speak with her and she made me wait for over two hours. I kept checking to speak with her and, eventually, she had me come over and talk to her while she was on her computer and wouldn’t look at me. Without sharing my Lyme predicament with her — because I am in no obligated to speak about this with her — but filling her in as best I could, she still flat-out refused to give me a reason why she wouldn’t fill it, when this was my neighborhood pharmacy and they had many times before. I walked the three blocks home even sicker, embarrassed, ashamed, and shocked by her lack of compassion. A friend ended up walking me into a family-run pharmacy known for their work with AIDS and cancer patients, which to this day I travel 40-minutes on a subway to work with, because they get that people coming to them are sick.
Anyway — long response! That’s the only time that’s ever happened. But like you said, this long after it’s still a thorn in my side, not a pin prick at all.