Building Your Dreamforce 2018 Agenda? Start with These Must-Attend Sessions.

Workato
3 min readSep 17, 2018

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It’s mid-September, which means just one thing: Dreamforce 2018 is right around the corner! In a little over a week, thousands of people will descend on San Francisco to attend Salesforce’s flagship conference. In fact, projected attendance this year is 200,000!

Better yet, Dreamforce 2018 promises over 2,700 brain-tickling talks, panels, and breakout sessions to attend. But don’t get overwhelmed — we’ve done the hard work for you! Here are six must-attend Dreamforce 2018 sessions you won’t want to miss.

The Future of Work in the AI Age

Wednesday, September 26, 10:30 AM — 11:30 AM
Marriott Marquis, Yerba Buena Salon 9

In this scintillating panel, business and AI leaders will discuss artificial intelligence’s likely impact on the workforce. They’ll also cover how businesses can effectively prepare for these changes. If you want to be competitive far into the future, this panel is a must!

4 Tips for Getting Started with Chatbots

Thursday, September 27, 8:00 AM — 8:40 AM OR Friday, September 28, 9:00 AM — 9:40 AM
Marriott Marquis, Yerba Buena Salon 1–3

Want to use chatbots in your business but not sure where to start? Struggling with how to effectively adopt this emerging tech as a smaller business? Join this session for tips and best practices for using chatbots. You’ll leave feeling more comfortable with how they work and ready to build your own!

Fireside Chat with Box

Tuesday, September 25, 10:30 AM — 10:50 AM

Moscone South, Partner Theater

Speaking of chatbots, did you know that some of the biggest names in tech use them to streamline their workflows? In this fireside chat, cloud storage platform Box will share how they use Workbot to enable their sales reps to do their Salesforce work without leaving Slack. You’ll also learn how Box fully automated their Partner Onboarding process, reducing the time spent onboarding a partner from 5 hours to 1.

A+ Integration Initiatives Involve Stakeholders and Users

Tuesday, September 25, 10:30 AM — 10:50 AM
Moscone West, Integration Theater

Building workable integrations requires collaboration. Join members of the Salesforce User Research team to learn lightweight methods for documenting business processes and identifying data gaps or needs that are ripe for integration. You’ll also pick up some best practices for encouraging stakeholder buy-in and measuring the effectiveness of integration initiatives!

Enhance and Automate Salesforce CPQ Approval Processes via Slack

Tuesday, September 25, 1:00 PM — 1:20 PM
Moscone West, Canyon Theater

CPQ might not be the sexiest of topics, but Slack makes it a thousand times cooler. In this session, you’ll see how integrating your CPQ processes with Slack can create great experiences for your managers and account reps. The session promises to provide practical steps you can implement today to simplify approval processing via optimized Slack channel integration.

A Conversation with Dara Khosrowshahi and Marc Benioff

Thursday, September 27, 11:45 AM — 12:30 PM
Yerba Buena Center for the Arts, Dreamtalk Stage — Yerba Buena Theate
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Both Salesforce and Uber have revolutionized the way we work and live. In this fireside chat-style session, Marc Benioff speaks with Uber’s CEO, Dara Khosrowshahi, about the company’s vision for mobility and thoughts on creating a lasting culture.

Want more cool things to do during Dreamforce? See what Workato will be up to during the conference >

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Workato

We write about automation, bots, and all things integration. Visit our owned blog, The Connector, for case studies, thought leadership content & more.