Growing relationships with customers and coworkers. Tools: data-analytics and empathy.
Culture eats strategy for breakfast.
This is one of those sentences I heard a lot. But how do you change the “culture?” I had no clue. With the benefit of hindsight, I can say it’s really obvious.
14 June 2016 · By Xavier van Leeuwe
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This article orginally appeared on inma.org
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