Yay.com VoIP Blog Roundup — Guide to buying a VoIP phone, how to handle holiday calls and better video calling
Learn what to look for when purchasing VoIP hardware for your office, how a hosted VoIP phone system can help you handle your bank holiday calls and how you can improve your video calls.
Advice when buying VoIP phones for your office
Buying a set of VoIP phones for your office can be a daunting project, but it really doesn’t have to be. With a few key considerations you can zero in on exactly the right phones for your team and at the right price too. So what are some of the points you will need to explore when purchasing phones to use with your VoIP service? For a start do you need a single line VoIP phone or a phone with multiple lines? This can all depend on the usage needs of the user. For example, if they will be handling a high volume of calls or working on Reception, then a multi-line phone would be ideal. Other considerations include thinking about exactly what features your colleagues will need and which ones are supported by the device. Would it be more practical to go for a wired or wireless phone solution and are the phones compatible with your VoIP service? Above all else think about the needs of the user when purchasing your phones. These are all points to consider and that are explored in a bit more detail in our VoIP Phone Buyer’s Guide. Read our VoIP phone buyer’s guide for more decision-making tips >>
Find out how your phone system can help you with holiday calls
Hosted VoIP phone systems can really provide you with peace of mind when you’re away from your business or when the Christmas break is fast approaching. With professional features enjoying greater availability, out of hours scheduling, call forwarding and more are now within fingertip reach for growing businesses. Out of hours scheduling in particular, allows you to send phone calls to different destinations when your office or store is closed for the day. During bank holidays and Christmas breaks when you and your staff might be enjoying a seasonal break, this feature can really help you look more professional to your callers. Callers will no longer face an unending ringing tone or find their incoming call suddenly dropping off after a certain number of rings. With Out of Hours scheduling, you can choose what happens to these calls. Whether the caller receives a message telling them you are away for Christmas, the call is sent to an alternative manned phone number, or just that the caller is prompted to leave a voicemail message, it’s all completely in your control. Find out hour Custom Out of Hours scheduling can give you peace of mind during the holidays >>
How to make great business videocalls
Have you got an impending business video call or conference? You may want to follow some of our tips to ensure the best results for your videoconferences. Notably there can be a few differences between a conference voice call and a video call. When on a video call it’s important to present the right appearance, so make sure you’re wearing appropriate attire and not just in your underwear! Try and get away from the TV or anything that might distract you during the video call. It’s also great practice to keep some video conferencing etiquette in mind such as introducing yourself, looking into the camera and making sure everyone can hear you. If you bear some of these tips in mind, we’re sure your video calls will be a success. For more video calling and conference tips check out our best practice advice >>
Yay.com’s state-of-the-art Cloud PBX brings business features such as Video Calling and Custom Out of Hours Diary scheduling to the hands of SMEs, startups and growing businesses. A wide range of VoIP phones are available from the Yay.com Store to meet the needs of businesses and home offices, whatever their size.
For more VoIP related articles, be sure to check out our regularly updated VoIP blog today.