Chatbot for Airport assistance

botplatform.io
2 min readAug 25, 2016

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Chatbot Assistant for Mumbai international Airport

Send to CSIA CHATBOT on Facebook Messenger

Travel is often involved with finding a lot of information all along. Right from the time of booking to find out the prices , flight departure timings, baggage allowances , lay overs , airport facilities , time taken to and fro , visa procedures etc. Often this information is available from multiple sources involving searching and visiting multiple websites , Mobile Apps etc.

Airports have always been trying to provide the information the customer needs at the right time with the Information screens on the Airport , Websites and Mobile Apps. Chatbots enable the Airports provide this information with out any friction of browsing through multitude of data , without the friction of downloading Apps. Information from the airport is available on tap over Facebook messenger which is already downloaded on most of the smartphones.

botplatform.io has launched a chatbot for users to get information on CSIA Airport and is being used by thousands of users to get information on flights , Shopping centers , baggage allowances etc.

botplatform.io is working with 4 other international airports and 7 airlines to enable them launch their services on facebook messenger.

If your brand is looking to engage with the 1b+ users on facebook messenger and make its products and services available to users on chat. Contact me at raghu@botplatform.io

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