Serial entrepreneur, advisor, and investor. Built and ran product, engineering @CarGurus, @HubSpot, @Happier, @Jana.
It’s Thanksgiving today, and we’ve got much to be thankful for. If you celebrate this holiday, may it be a relaxing one spent with family and friends.
I don’t like phone calls, and I’m not alone: increasingly, Americans, and especially millennials, avoid the phone.
Of all the phone interactions, customer service is near the worst. Phone trees are hard to navigate, and can take a while…
tl;dr: I want to build innovative products that positively and directly impact many people. I’ll still do angel investing, especially with my friend Mike Volpe in Operator.vc, but going to focus on building high-impact products for now.