Whenever we kick off a project with a new client, we have a slide in our deck that says “Creating a product is hard. If it was easy, everyone would be doing it.” User Experience, with all of the facets that comprise it, is a challenge everyday. Be proud of that. Embrace it. Love it. Live it. We do.
Communication & Collaboration To be a great designer, you have to master the soft skills. A huge part of the job will involve stepping away from the design software of choice and dealing with people. Designers must be master communicators, possessing the confidence necessary to have the tough conversations. And they will happen. Designers need to know how to deal with stubborn stakeholders, tell people they are wrong and why, admit when they’re wrong, and master the art of explaining their design decisions. Designers must also learn the art of collaboration. Working with people in many different business roles means they have to quickly be able to understand others’ perspectives, what matters to them, and how they can contribute to the UX process. Also of importance is the ability to collaborate with other designers, which involves being able to quickly recognize each other’s strengths — and assign responsibilities accordingly.