PinnedYuya TakadaHow Community Portals Can Transform Customer SuccessCommunity portals can help improve customer success by providing a high-touch experience at scale while building a engaging community6 min read·Sep 2, 2022----
Yuya TakadaWhy SaaS companies should invest in customer community in a downturnThe tech industry is said to be in a recession as bad as or worse than the one in 2008.In a recession like this, it is important to invest…3 min read·Nov 22, 2022----
Yuya TakadaFrom Unbundling to Rebundling: 6 Insights On the Future of SaaSMeta-Gain critical insights on the trends of unbundling and rebundling — and what it means for the future of SaaS.5 min read·Sep 21, 2022----
Yuya TakadaIt's time to talk about Community SuccessCommunity cannot take all4 min read·Jun 21, 2022----