How to fight Disinformation: A Guide for NGOs and the Public Sector

Daniel Krueger
4 min readJun 22, 2024

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Disinformation is a major threat to democracy. Despite efforts like debunking and fact-checking, it is nearly impossible to retract false information once it spreads fully. The real solution lies in equipping everyone with comprehensive digital skills to critically assess information, as digital literacy is crucial for maintaining democratic integrity and resilience against disinformation. Therefore, digital education must become a priority for all ages to ensure a secure, informed, and resilient society.

Understanding the Threat

Disinformation is a form of false information spread deliberately to deceive. It undermines trust in democratic institutions, disrupts informed decision-making, and polarizes societies. The internet, with its vast reach and rapid dissemination capabilities, has amplified the impact of disinformation. While often blamed, social media platforms like are not the sole culprits. The problem is far more complex and requires a multifaceted approach to address it effectively.

The Limitations of Current Measures

Current measures to combat disinformation, such as debunking false claims and fact-checking, are crucial but insufficient. Once false information is out there, it is almost impossible to fully retract or counteract its effects. These efforts are reactive, addressing the problem after the damage has been done. What we need is a proactive approach that prevents disinformation from taking root in the first place.

The Power of Digital Literacy

Digital literacy involves the ability to find, evaluate, and communicate information using digital technologies. It is more than just technical know-how; it includes critical thinking skills and the ability to navigate and assess the digital landscape. By developing these skills, individuals can better identify false information and make informed decisions. Digital literacy empowers people to be discerning consumers of information, reducing the spread and impact of disinformation.

Addressing the Vulnerability of Youth to Right-Wing Content

The youth are particularly vulnerable to disinformation and extremist content, including right-wing propaganda. This is due to a combination of factors, such as the prevalence of social media in their daily lives, the persuasive nature of algorithm-driven content, and a lack of critical media literacy skills. NGOs and the public sector must take proactive steps to address this issue:

Promote Digital Literacy Programs:

  • NGOs can collaborate with schools and community centers to develop and promote digital literacy programs tailored to young people. These programs should focus on critical thinking, media literacy, and the identification of credible sources.
  • The Public Sector can implement digital literacy training within the educational curriculum, ensuring that students from a young age learn to navigate the digital world responsibly and skeptically.

Engage in Transparent and Inclusive Communication:

  • NGOs should maintain transparency in their activities and communications, providing sources and evidence for their claims to build trust and credibility among the youth.
  • Public Sector Agencies must ensure that their communications are inclusive, transparent, and based on verified information. They should actively engage with young people through social media and other platforms where they are most active.

Utilize Social Media Responsibly:

  • NGOs can use social media to spread awareness about digital literacy and debunk common myths and disinformation. They can create engaging content that appeals to the youth, providing them with tools to critically assess information.
  • Public Sector Entities should leverage social media to provide timely, accurate information and resources, helping the youth discern credible sources from false ones. They can also run campaigns that promote positive values and counteract extremist narratives.

Foster Critical Thinking:

  • NGOs can conduct workshops and campaigns that encourage critical thinking and media literacy among the youth. These initiatives should teach young people how to question and verify information before accepting it as truth.
  • Public Sector Institutions should integrate critical thinking exercises into public education programs, helping students develop the skills necessary to evaluate information critically and independently.

Building a Resilient Society

A society equipped with strong digital literacy skills is more resilient to the threats posed by disinformation. When individuals, particularly young people, can critically assess information and recognize false narratives, they contribute to a more informed and engaged citizenry. This not only strengthens democracy but also enhances overall cybersecurity. Digital literacy acts as a defense mechanism, safeguarding democratic processes and ensuring that political communication remains a critical infrastructure.

Conclusion

The challenge of disinformation is immense, but the importance of addressing it cannot be overstated. Every individual needs to recognize the power of digital literacy and the critical role it plays in maintaining the integrity of our democratic processes. By making digital education a priority, we can build a robust defense against the ever-evolving landscape of disinformation. This is the only way to safeguard democracy and ensure a secure, informed, and resilient society.

Investing in digital literacy is not just about keeping up with technological advancements; it is about protecting the very foundation of our democratic values. NGOs and the public sector have a crucial role to play in this endeavor. It is time to take proactive steps toward a digitally literate society, capable of standing strong against the tide of disinformation and preventing the youth from falling prey to extremist content. Only then can we hope to build a resilient defense against the ever-evolving landscape of disinformation.

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Daniel Krueger
Daniel Krueger

Written by Daniel Krueger

I write about ethical communications for changemakers and Green Tech / I'm the CEO @ KNO / Living in Portugal, and writing in EN and DE.

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