Lovely article! We are amazed by Slack’s creative approach to customer experience and customer support!
We would love to do our next Customer Experience Spotlight series with you CX team!
You can have a look at one of our latest interviews with CX leaders Jeanne Bliss and Ingrid Lindberg here: http://www.customerexperience.io/posts/rZ2BFo3B25EsynidL/4-reasons-why-the-chief-customer-officer-will-not-make-your
Get in touch with us if you are interested!