account director | blogger | cape town girl living in london http://instagram.com/_jessgamble
Working agency-side, you learn to have a thick skin as you deal with complaints from your clients. Some of your clients’ issues are small and easy to dismiss, others can stick with you for a while.
I stumbled across The Minimalists quite a while ago, I think it was through one of their TED talks, or it could have been that my friend Talya mentioned them to me, I’m not completely sure.
Working in a digital marketing agency means that we’re dealing with clients A LOT. Building relationships, and building trust, with these clients is the key to success.