Microsoft Word: Clearing Cache

Anthony M
1 min readFeb 15, 2024

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Clearing the cache in Microsoft Word can help resolve certain issues. Here’s a simple guide on how to clear the cache:

  1. Close Microsoft Word:
  • Make sure Microsoft Word is completely closed before you begin.

2. Open the Run Dialog:

  • Press Windows Key + R on your keyboard to open the Run dialog.

3. Enter the Command:

  • Type the following command into the Run dialog and press Enter:
%userprofile%\AppData\Local\Microsoft\Office\16.0\OfficeFileCache
  • This command will take you to the OfficeFileCache folder.

4. Delete Contents:

  • Once inside the OfficeFileCache folder, select all the files and folders.
  • Right-click and choose “Delete” to remove them.

5. Empty Recycle Bin:

  • Empty your Recycle Bin to permanently delete the cached files.

6. Restart Microsoft Word:

  • Open Microsoft Word again and see if the issue persists.

These steps are applicable for Microsoft Word 2016, but the folder path (16.0) may vary slightly depending on the version you have installed. If you are using a different version of Microsoft Word, adjust the path accordingly (e.g., 15.0 for Word 2013, 14.0 for Word 2010).

Please note that clearing the cache may temporarily slow down Word during the next launch as it rebuilds the cache.

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