During the last two weeks I’ve had quite a lot of interactions with different companies — common for all of them, I’m paying for their product, or I had been willing to pay if they could offer me the product I wanted.
These interactions and experiences got me thinking about the product, the experience and the customer service I received, and the interconnection.
I never thought that purchasing underwear and socks online would impress me.. but it did. These folks have a mission, a solid product of high quality, and a well thought out user journey / purchase flow.
Recently I got to photograph a very special thing. I got to follow my sister around on a normal workday — 36,000 feet above the ground!
My sister is a pilot. More accurately, a First Officer for a charter airline flying European destinations. Back when she was at the pilot academy I had my first experience flying with her. She had an upcoming lesson with an instructor one evening and I got to join for the flight. Since then she’s been with a couple of different airlines and has moved up in rank.
I was determined to capture the experience…
We’ve all faced the same situation. A presentation or pitch is due the following day and it’s now just a matter of vomiting content onto some horrendous PowerPoint template and getting the head straight and notes right. Shit.
On top of this, we’re not all designers, not everyone has that eye for the aesthetically pleasing. Most of what it takes to make a deck stand out can be learned and practiced — but not in an hour. That’s why a lot of decks end up being extremely cluttered, text-heavy, far from legible and less than understandable.
Let’s go through a…
Several times I’ve caught a colleague printing out a contract, only to sign it and scan it. This made me realize that not a lot of people know the built in signature feature in Preview on a Mac.
Let’s all try and save some paper and optimise our workflows.
Writing about product, photography, design, technology and privacy. Building digital products at Proper.