When I first interviewed at Netflix, I noticed that by and large the folks I met had been at Netflix for a long time. It made me curious, so I asked the question, “how do you think about the risk of echo chambers?” The answer, in short, was “additivity”. Organizations…

In our home, like many others, we’ve been working through mental health needs for the past 10+ years, and these needs escalated over the last 2–3 years. Yay, pandemic, but it wasn’t just the pandemic. Our situation reached a fever pitch in 2022 and I was struggling to balance work…

Slack has gained widespread adoption for open and closed communities alike, and DeveloperTown is no exception. Even with Slack’s relentless focus on user experience, effective use still requires a little training. Usually this training happens by ad-hoc answering situation-specific questions, or privately providing some friendly feedback on a social faux…