Head of People @LabGenius. Passionate about human potential, prosecco, and pies. And apparently alliteration. All views my own. @zhaqut
When starting up, relentless competition for customers’ mindshare and money is a given.
Nice as pie: why too much politeness will poison your business.
Growing up, we’re often fed a diet of bland, often incompatible, platitudes.
N.B. I originally wrote this in May 2016 but reposted it here for posterity, my own reference, and in case others find it helpful.