Why should Designers and PMs know about Machine Learning?This is a foundational piece I’m going to refer back to as we publish a series of posts on machine learning and design. Machine Learning is…Apr 6, 2017Apr 6, 2017
Grabbing Attention & Delivering SatisfactionIn Designing, Fast or Slow, I borrowed Daniel Kahneman’s framework for how the brain has a fast, emotional decision center, and a slow…Mar 31, 2017Mar 31, 2017
A Survey of Explore and Exploit InterfacesSome of the most popular apps today are highly personalized — everyone sees content tailored to them. This is typically powered with…Jan 13, 2017Jan 13, 2017
Designing, Fast or Slow?Designers and their companies struggle to avoid the engagement trap. This isn’t because they’re idiots but because metrics can reflect…Dec 21, 2016A response icon3Dec 21, 2016A response icon3
Published inThe GraphDesigning Interfaces for Recommender SystemsI used to build recommendation systems and now I build user interfaces. Your user interface is everything that sits between what is going…May 17, 2016A response icon4May 17, 2016A response icon4
Published inChatbots MagazineDesigning Messenger BotsLet’s get right to it. Some early best practices for good messenger bots.Apr 26, 2016A response icon6Apr 26, 2016A response icon6
Designing Home FeedsLet’s say you’re an app that wants a compelling, sticky homepage to bring your users back to everyday. Your content could be anything —…Mar 22, 2016A response icon4Mar 22, 2016A response icon4
Published inInternet Meet HumanDesigning ScarcityFor generations, we competed for scarce resources to ensure survival. Then, this idea of money came along and made gold, diamond and other…Nov 10, 2014Nov 10, 2014
Where will the next Silicon Valley be?I think two things will happen — Silicon Valley will continue to thrive, and other melting pots for technology will emerge outside the…Aug 3, 2014Aug 3, 2014
Mascots in Product DesignWhy we hate Clippy, love Duo and MySpace Tom might not scale.Dec 30, 2013Dec 30, 2013
