Curiosity and defined overall vision. Always ask questions, don’t make assumptions and do research to make the right decisions for your product area. Know what you’re building and why, so you can quickly adapt to changes and still get valuable featu…
…rsational/bot platforms, copywriting is becoming even more important for feature or product design. Copywriting is not a common skill associated with PMs but it’s a great skill to have and there are some good books to help grow that muscle. (Persuasive copywriting was recommended to me early in my career.)
…lthy SaaS funnel is one that has a low and sustainable churn rate with customers who are promoters. From emerging startups to medium-sized companies, organic referrals will always be critical to adoption of new features and a business’ overall success.
…first-hand experience on differences. But observing PMs who’ve transitioned, the biggest difference is development speed and frequency of deploying to customers. Also roadmap flexibility. The roadmap changes more often in SaaS, meaning more communication with stakeholders.
The evolution of single-product services or point solutions to larger platforms. Clients are looking to consolidate vendors and have more integrated solutions. For mature startups, this may come through in software acquisitions or new internal product builds.