Abhiroop BasuInfographic: There’s a Chat for ThatIn recent years, companies have realized that providing customers with greater engagement opportunities can increase overall satisfaction…Nov 13, 2014Nov 13, 2014
Abhiroop BasuWhat Game of Thrones Can Teach Us About Customer ServiceFrom the opportunism of Bronn to the complacency of Ned Stark, the characters in the Game of Thrones can teach us a lot providing great customer service. Jun 18, 2014Jun 18, 2014