End-to-End Employee Churn Prediction with Azure Databricks

Abhishek Chandragiri
6 min readMay 25, 2024

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Introduction

Employee churn is a significant challenge for organizations. Retaining top-performing employees is crucial as their departure can lead to substantial costs and disruptions. To address this issue, I embarked on an exciting project to develop an end-to-end machine learning solution for predicting employee churn. This solution leverages the power of Azure Databricks, Spark, MLflow, and Hugging Face Spaces to deliver a robust and scalable prediction model.

Project Overview

This project consisted of several key stages:

  1. Data Ingestion and Preparation
  2. Initial Data Exploration with Spark SQL
  3. Data Preprocessing with PySpark
  4. Machine Learning Model Building with Scikit-Learn
  5. Model Management with MLflow
  6. Model Serving with Azure Databricks
  7. Application Deployment on Hugging Face Spaces
  8. Performance Monitoring and Scalability Testing
  9. MLOps for Seamless Model Management and Deployment

1. Data Ingestion and Preparation

The journey began with data ingestion and preparation. The dataset used for this project was related to employee churn, encompassing features like satisfaction level, last evaluation, number of projects, average monthly hours, and time spent in the company. These features were crucial for building a predictive model.

Using Azure Databricks, I created a Spark session to load and process the data. This allowed me to leverage Spark’s powerful data processing capabilities to handle large datasets efficiently.

2. Initial Data Exploration with Spark SQL

Next, I performed initial data exploration using Spark SQL. I created a temporary view of the data and ran SQL queries to gain insights into the dataset, such as the average satisfaction level and the total number of employees who left the company. This step provided a deeper understanding of the data and helped guide the preprocessing and modeling stages.

3. Data Preprocessing with PySpark

Data preprocessing was carried out using PySpark. I handled missing values, encoded categorical variables, and used VectorAssembler to combine feature columns into a single vector column. This preprocessing ensured that the data was in the right format for machine learning model building.

4. Machine Learning Model Building with Scikit-Learn

For model development, I converted the Spark DataFrame to a Pandas DataFrame to utilize Scikit-Learn, a powerful and flexible machine learning library in Python. I defined the features and the target variable, split the data into training and testing sets, and scaled the features.

I experimented with several models, including Logistic Regression, Decision Trees, Random Forests, and Gradient Boosting. Each model was trained and evaluated to identify the best-performing one. The evaluation metrics included accuracy, ROC-AUC score, and confusion matrix, which provided insights into the model’s performance. Ultimately, a Random Forest model with hyperparameter tuning through GridSearchCV showed the best performance.

5. Model Management with MLflow

To manage the machine learning workflow, I integrated MLflow into the project. MLflow played a crucial role in tracking experiments, logging metrics, and managing model versions. Each experiment run was logged in MLflow, capturing essential parameters and metrics. This made it easy to compare different runs and identify the best-performing model.

Once the optimal model was identified, I registered it in the MLflow Model Registry. This step ensured that the model was versioned and ready for deployment. The Model Registry provided a centralized repository to manage model lifecycle stages, such as staging, production, and archiving.

6. Model Serving with Azure Databricks

With the best model registered, the focus shifted to model serving. Azure Databricks’ model serving capabilities enabled seamless deployment of the machine learning model. The model was served through an endpoint, allowing real-time inference. This was a crucial aspect of the project, ensuring the model could be integrated into HR systems to provide real-time insights on employee churn.

7. Application Deployment on Hugging Face Spaces

To demonstrate the model’s scalability and latency, I deployed an application on Hugging Face Spaces. This platform provided an interactive interface for users to input employee data and receive churn predictions. The application was designed to be user-friendly, with sliders for input features like satisfaction level and number of projects.

Hugging Face Spaces hosted the application, allowing me to test the model’s performance under real-world conditions. This deployment highlighted the model’s ability to handle multiple requests and deliver quick predictions, making it suitable for integration into various HR systems.

8. Performance Monitoring and Scalability Testing

Monitoring the model’s performance was a critical aspect of the project. Azure Databricks provided comprehensive monitoring tools to track the model’s latency and scalability metrics. This ensured the model could handle high traffic and deliver predictions efficiently.

Through continuous monitoring, I was able to fine-tune the model and the serving infrastructure to maintain optimal performance. The insights gained from the monitoring process were invaluable for ensuring the model’s reliability and effectiveness in a production environment.

9. MLOps for Seamless Model Management and Deployment

One of the major hurdles in many machine learning projects is transitioning from development to production. Managing and deploying machine learning models has historically been a challenging and time-consuming process. However, the landscape has evolved with the advent of robust MLOps (Machine Learning Operations) frameworks that simplify this process.

For this project, the MLOps capabilities of Azure Databricks and MLflow proved to be invaluable. Databricks Model Serving is a particularly impressive and user-friendly solution. With just a few clicks, I was able to deploy the model and make it accessible via a simple URL endpoint. This streamlined deployment process eliminates the need for extensive operational infrastructure, making it ideal for small-scale projects that require quick and efficient deployment.

The integration of Databricks and MLflow facilitated a seamless transition from model development to production. This MLOps approach ensured that the model could be managed, monitored, and updated continuously, thereby maintaining high performance and accuracy.

Conclusion

This project showcased a robust end-to-end solution for employee churn prediction, leveraging Azure Databricks, Scikit-Learn, MLflow, and Hugging Face Spaces. The integration of these technologies ensured a seamless workflow from data ingestion to model deployment and monitoring. The final application demonstrated excellent scalability and performance, making it a valuable tool for organizations to retain their best-performing employees.

By sharing this journey, I hope to inspire others to explore the possibilities of advanced data analytics and machine learning in solving real-world problems. This project not only enhanced my skills but also underscored the importance of a well-structured machine learning pipeline in delivering impactful solutions.

Github Repository: https://github.com/Abhi0323/End-to-End-Employee-Churn-Prediction-with-Azure-Databricks/tree/main

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Abhishek Chandragiri

Meet Abhishek Chandragiri: Expert Data Scientist & AI Enthusiast | Master’s from University of Houston