Automating your sales process with an AI powered Sales Bot

What is a sales bot?

A sales bot is the representation of a brand through conversational simulation. Using an AI (Artificial Intelligence) or computer program, chatbot can conduct conversations via textual or auditory methods. As such, they can be trained to converse in the language you speak, your brand and your tone. The main aim of a sales bot is to give customers a human-like experience without the actual involvement of any manpower. With proper answers and suggestions from the customer, a chatbot can also help customers search for the needed products.

A chatbot is an intelligent invention of technology which allows businesses to engage the visitors on their website and social media through conversations initiated by AI. Sales bots remain closely connected to your system of ecommerce and enable dynamic presentation of products to the customers. They are available all around the clock starting conversations with potential customers, asking important questions and bringing to you qualified leads out of them all. The probable interests of the consumer are undertaken and registered into the system. You also get customization without the need of any code. Sales bots connect to the tech stack of your company, automate the workflows in the background and play a valuable part of an extension within the sales team.

Need for a Sales Chatbot

A sales chatbot is very much like a team member that you can train according to your needs. It works beside your existing team of support and uses machine learning for interpreting inquiries, answering questions of the customers and learning from fresh experiences. The bot can be placed on your site with chat histories, knowledge base and FAQs (Frequently Asked Questions) as its foundation. With each query that it solves, the bot uses the experience and data to train itself immediately for other customer chats. Sales chatbots save manpower, which can very well be used in other important tasks. It helps in increasing the efficiency of the website and your company.

Imagine yourself in a situation where you are shopping and fail to find the right products easily. What do you do then? You either leave and go to another store or look for a salesperson to help you, is it not? Well, a sales chatbot plays the exact significant role of a salesperson in a showroom or a mall. It is always there for the customer actively waiting to help. Such a service plays a great role in allowing customers to easily navigate through the products on your site and find the one they require. Engaging customers with such preciseness and authenticity often leads to a sale, as they feel satisfied with the service of your company.

Benefits of a Sales Chatbot

If you opt for a sales chatbot for your company’s online business, you are most likely in for a treat. You get several benefits from the optimization of machine learning and AI to the best of its abilities in the form of chatbots. Here are a few of them:

• You receive a virtual sales assistant that will send your sales team alerts and provide them with data on essential metrics like product performance, revenue and market movement.
• Sales chatbots can engage with several web visitors at the same time and resolve their issue in a human-like manner, which increases the engagement rate and sales lead, simultaneously decreasing the exit rate.
• A sales bot can connect to your system of ecommerce and fetch products dynamically.
• Conversations are initiated with the customers to make their consumer experience better and fruitful.
• Essential details from consumers can be captured by a sales bot for marketing your products well, and also to understand the demands for the same.
• Sales bots have this amazing ability to attract the customers and make them look for products on your site, in a non-persuasive manner. With enough data, they can also drive the consumers to the correct product easily.
• You are able to pitch to your customers with mind-blowing offers through chatbots, so that simple visitors also become interested in buying your products.

Getting a Sales Chatbot for your business

What makes a conversation great? Topics that interest you. It might be easy for you to wrack your mind and come up with something to talk about. On paper, it is much easier. But, what about a sales chatbot? It is automated and only says what it is programmed to say. So, it might be difficult to build a great conversation with it. Our team here at ABK Multiservices will help you in the process of making the paper conversations turn into reality. With technical assistance and marketing prowess AI experts and their team is ready to guide you. Choose a sales chatbot with ABK Multiservices and see your website transform a customer into a regular!.