From day one of hiring contractors and staff at Paper Giant, we created a flexible working hours policy. Now it’s two years on I wanted to reflect on the policy.

Empty desks at 9am

Some background

Paper Giant is a design consultancy. We’re a team of 15 consultants and support staff, and most of our work is defined projects for clients. We do ‘billable’ work to outcomes, not hours, and have a lot of internal projects where people manage their own time.

Why create a flexible hours policy?


The following is a transcript of a talk I gave at Design Research Australia, Melbourne, March 2018

My name’s Reuben Stanton. I’m the design director and a co-founder of Paper Giant.

Paper Giant is a research led design consultancy based here in Melbourne. We help organisations, governments, and not for profits understand and solve complex problems. We work across the spectrum of design projects: from discovery and problem space research, right through to service delivery, implementation and evaluation.

Today, I’m here to talk about ethics in design research.

I’ll talk about what I mean by ‘ethics in design.’ I’m going…


The following is a transcript of a talk I gave at Service Design Now in Melbourne, Australia, May 2018

I’m gonna get political, Because I want you to get political, Because the work we do is political.

I’m Dr Reuben Stanton. I’m the design director and a co-founder of Paper Giant. Paper Giant is a strategic design consultancy. Our purpose is to make positive change through design.

We’re passionate about working with, and designing for, communities of all kinds. We work in the public and private sector, at all levels of government, and in health, education, and social justice.

Today…

Reuben S

Design researcher and co founder of Paper Giant. Tech + Society + Systems + Design. Opinions expressed *are* the views of my employer.

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