Effective Methods to Rectify QuickBooks Crashes When Opening Company File Error

Accounting Helpline
3 min readFeb 1, 2024

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QuickBooks Crashes When Opening Company File

Crashing problems are common in any software program, and QuickBooks Desktop is no different. If your QuickBooks crashes when opening company file, there can be some common reasons behind this error, including data file corruption or slow system performance. This error message can prevent users from accessing the app with ease, and you can tackle the QuickBooks Desktop keeps crashing error by following the detailed steps below.

If the reliable solutions provided in this blog seem too challenging or cumbersome to understand, you can call our QB support team at +1–855–738–2784 to get the best guidance with the app crashing problems.

Main Causes and Possible Factors Leading to the QuickBooks Keeps Shutting Down Error

If your QuickBooks keeps closing when opening company file, the following common reasons and leading factors might be responsible -

  1. Essential QB data and program files might be damaged or corrupted in the PC, and these files might be missing from the system.
  2. Crucial files, like the QBWUSER.INI file, might not be running correctly, which can cause registration and activation problems in the app.
  3. The company file you want to open might be bulky or not have the ideal file size, or the file name might be too long.
  4. Your QuickBooks Desktop might not be correctly updated, and the current version might be incompatible with running the latest company file features.
  5. QuickBooks Desktop is not correctly installed on the PC due to some damaged or corrupted installation files, which can make the installation process faulty, partial, or incomplete.

Read More: How do I fix QuickBooks TLS Error?

Successful Steps to Address the QuickBooks Keeps Crashing Windows 10 Error

You can easily dismiss the QuickBooks Desktop is not responding error by following the quick solutions below -

Step 1 — Reinstall QuickBooks from the Programs and Features Tab of the Run Section

You can tackle the QB keeps crashing when opening company file error by reinstalling the app from the run window.

  1. Open the Windows Start menu and access the Run window to run the appwiz.cpl command, then hit Enter.
  2. Next, open the program list to choose QuickBooks and hit the Uninstall option, then follow the on-screen prompts given on the Installation Wizard to complete the process.
  3. Once done, reinstall QuickBooks with the Intuit CD and re-register the app to check if the crashing problems are dismissed.

Step 2 — Utilize the File Doctor to Mend the QBW File Damage from the Tool Hub

Issues while running the company file functions can be addressed by using the tool hub features.

  1. Open the QuickBooks Tool Hub to choose the QuickBooks File Doctor Tool option from the Company File Issues tab, then hit Browse to select the company file.
  2. Hit the Check your File and Network option to initiate the repair process, and once done, rerun QuickBooks to access the company file functions without errors and issues.

Conclusion

You can successfully rectify the QuickBooks crashes when opening company file error by following the detailed guide above. If these solutions seem ineffective or unsuccessful in fixing the crashing problems, you can call our QB assistants at +1–855–738–2784 to get immediate help with the error.

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