Effective techniques to rectify QuickBooks error 12002

QuickBooks error 12002

QuickBooks is a dependable bookkeeping software providing its services in numerous countries worldwide. The software is easy to use and offers a wide variety of features for the user’s convenience. But the users can sometimes face problems working in the software due to technical glitches. QuickBooks error 12002 is displayed on the screen when the software fails to perform its functions due to network connectivity issues. If your QuickBooks is also affected by this issue, continue reading the blog to discover the causes of the issue and the measures to take against it.

Fix the error with the assistance of a QB support representative by giving a call at 1.855.738.2784.

Reasons

QuickBooks fosters this connectivity error due to the reasons described underneath-

1. Your system isn’t allowed to access the internet due to incorrect TLS & SSL settings.
2. The web browser you use to access the internet isn’t compatible with executing QB functions.
3. A network timeout due to unresponsive Inuit servers or slow internet speed on your computer.

Also Recommended: What is Error 1601 in QuickBooks Update?

Solutions

Execute the methods mentioned below to prevent this network connectivity error from interrupting your QB functions again-

Solution 1- Fix the TLS & SSL settings of your Windows

Transport Layer Security (TLS) and Secure Sockets Layer (SSL) are security protocols employed by Windows to keep your system safe from malwares while it is connected to the internet and keep the data secure while transferring. These settings can control the internet access of the applications on your PC, and if they aren’t configured properly, QuickBooks might develop this error code when it fails to connect to the internet. Online tasks like payroll updates, sending emails, data sync, etc., will be affected until you resolve this error. Apply the following steps to configure the TLS and SSL settings-

1. Open the Run window using Windows+R keys.
2. Erase everything from the search field and accurately type ‘Inetcpl.cpl’ before hitting Enter.
3. Go to the Advanced tab in the Internet Properties window and scroll down in the settings list.
4. Mark the checkboxes for Use TLS 1.2 and leave the Use TLS 1.0 & Use TLS1.1 checkbox unmarked.
5. Similarly, ensure that the SSL 3.0 checkbox is marked, and that all the other SSL settings are unmarked.
6. Save the settings and relaunch QuickBooks on your PC.

If the error develops again and stops the financial task, move to the next method.

Solution 2- Configure the Web browser settings in your Windows

QuickBooks might also struggle to perform its functions online if you use a third-party web browser in your Windows. The web browser may be incompatible with QuickBooks, causing it to fail while connecting with the web services. You must always use the inbuilt web browsers of your OS to prevent compatibility issues. Use these steps-

1. Open the control panel and go to the Apps option.
2. Click Default Apps and select inbuilt web browsers like Microsoft Edge or Internet Explorer.
3. Set it as the default web browser for your Windows and reopen QuickBooks.

Conclusion

This blog shares the causes of QuickBooks error 12002 blocking the software from connecting to the internet and performing online functions. You also read the techniques to rectify the issue, which we hope you’ll use to make your QuickBooks error free again.

Contact a QB support team at 1.855.738.2784 if any issue interrupts you while executing the methods.

You May Read Also: How To Fix QuickBooks Error 6000

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