QuickBooks Closes Unexpectedly: Here’s What to Do

Accounting Helpline
3 min readJan 29, 2024

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QuickBooks Closes Unexpectedly

Problems while accessing the QB app and frequent crashing problems can be a result of some common error codes. The QuickBooks closes unexpectedly error is one such message, which can prevent users from running the data functions. This scenario can occur due to some common causes, like a damaged INI file or corrupted hard-drive sectors. You can easily remove the QuickBooks shutting unexpectedly error by following the detailed guide below.

If the reliable steps below seem too challenging to undertake, and these solutions are technical to understand, you can call our QB support team at +1–855–738–2784 to get immediate assistance with the crashing problems in the app.

QuickBooks Automatic Shutdown: Main Reasons and Scenarios

The following common causes and possible factors might be responsible for the QuickBooks keeps closing after startup error -

  1. Your company file name might exceed the maximum character limit, and the name might contain special characters or spaces while running the data file functions.
  2. Crucial files, like the INI file, might not be running correctly, and these files might be damaged or corrupted while running the registration files.
  3. The QuickBooks Desktop version might be old or outdated, and the obsolete version might lead to compatibility problems while running important functions.
  4. Your Windows OS version might not be compatible with the QuickBooks version, which can prevent users from running the latest features and functions.
  5. The hard drive that stores the app might contain damaged sectors, and there might be some data corruption in the drive, which can cause storage problems.

You May Read More: How do I fix r6025 runtime error in QuickBooks?

Essential Steps to Quickly Dismiss the QuickBooks Opens Then Closes Immediately Error

If your QuickBooks has stopped working, you can perform the resolution steps below to tackle the issue -

Step 1 — Modify the QBWUSER File Name to Mend the Data Damage from the C Drive

You can tackle the QuickBooks closes unexpectedly Windows 11 error by editing the QBWUSER file name.

  1. Open the C Drive to access the QuickBooks File Directory and locate the QBWUSER.INI file, then right-click the file name to select Rename.
  2. Now, add OLD to the file name and choose Enter to save the changes, followed by rerunning QuickBooks to ensure that the crashing problems are resolved.

Step 2 — Update the QB Features from the Update Window of the Help Menu

Problems while accessing the QB functions can be fixed by updating the app from the help tab.

  1. Open the QuickBooks Desktop app to choose the Update QuickBooks Desktop option from the Help menu, then select Reset Updates from the Update window.
  2. Next, choose the Get Updates option and hit the Download Now button, then select Install once the files are downloaded.
  3. Rerun QuickBooks to access the upgraded features and perform the functions to check the status of the QB keeps closing error.

Conclusion

You can perform the troubleshooting steps above to eliminate the QuickBooks closes unexpectedly error with ease. If these solutions aren’t working and the crashing problems persist, you can call our QB professionals at +1–855–738–2784 to get direct guidance with the error.

Recommended To Read: How To Resolve QuickBooks Multi-User Mode Not Working

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