What to do if you get QuickBooks invalid product number?

Edward Martin
3 min readFeb 29, 2024

--

QuickBooks invalid product number

QuickBooks invalid product number” typically refers to an error message encountered when attempting to activate or register the software. This issue arises when the product key or license number entered does not match the version of QuickBooks being installed. It could also indicate a problem with the formatting or input of the license information. Resolving QuickBooks invalid product number error usually involves double-checking the accuracy of the product number inputted during installation or activation. Users may need to verify their purchase details, ensure they are using the correct version of QuickBooks, and contact our customer support for assistance if the problem persists.

Swift resolution is essential to ensure uninterrupted access to QuickBooks’ financial management features. All you need to do in order to fix the problem with the help of professionals is speak with our team at 1.855.738.2784.

What are the reasons that led to QuickBooks’s invalid product number?

Ensuring accurate input, using legitimate product keys, and resolving technical issues promptly can help prevent or resolve this error.

  1. Mistyping or misplacing digits while entering the product key during installation or activation.
  2. Attempting to use a product key intended for a different version or edition of QuickBooks.
  3. Using a product key that has expired or been invalidated due to licensing issues.
  4. Trying to activate QuickBooks with unauthorized or counterfeit product keys.
  5. System or software issues that disrupt the activation process, such as corrupted installation files or conflicts with other applications.

Read More: What is error 15240 in QuickBooks payroll update?

Solution: Try deleting the entitlement client folder contents on your system

Following these steps, you can effectively delete the Entitlement Client folder contents to resolve activation issues with QuickBooks. Before making changes, remember to proceed cautiously and ensure you have backed up any important files.

  1. Ensure that QuickBooks is closed on your computer. You cannot delete files that are currently in use by the software. The Entitlement Client folder contains files related to QuickBooks activation.
  2. Before deleting anything, it’s advisable to create a backup of the Entitlement Client folder contents. You can simply copy the entire folder and paste it to another location on your computer.
  3. Once you’ve backed up the folder, return to the original location and delete all the files and folders inside the Entitlement Client folder. You can do this by selecting all the contents and pressing the delete key, or right-clicking and selecting “Delete”.
  4. If you’re using Windows, make sure to empty your Recycle Bin after deleting the files. On macOS, you need to empty the Trash to permanently delete the files.
  5. After deleting the Entitlement Client folder contents, restart QuickBooks on your computer. The software will recreate the necessary files during the next activation attempt.
  6. If prompted, reactivate QuickBooks using your product key and license information. This process should now proceed without encountering the “invalid product number” error.

Conclusion

Encountering a “QuickBooks invalid product number” error suggests a mismatch between the entered product key and the software version. Resolving this involves double-checking input accuracy, verifying purchase details, and contacting Intuit support if needed. Prompt resolution ensures uninterrupted access to QuickBooks’ financial management capabilities. You can also speak with our team of experts at 1.855.738.2784 so that this problem gets fixed quickly.

You May Read More: How To Resolve QuickBooks Error 6000 83

--

--

Edward Martin
0 Followers

Edward Martin is a Technical Content Writer for our leading Accounting firm. He has over 10 years of experience in QuickBooks and Xero.