Convenient Ways to Eliminate ‘QuickBooks Company File Issue 6000 77’

2 min readSep 12, 2023

When accessing the company file in QuickBooks, a user may encounter an error message that reads, ‘We’re sorry. QuickBooks encountered a problem. The error message in QuickBooks appears with an error code on the screen QuickBooks company file issue 6000 77.

Encounters with QuickBooks error code 6000 77 frequently occur when trying to open the company file. The main cause of this error is the damaged configuration file.ND and TLG files of the company file in QuickBooks.

Below we provide detailed instructions to eliminate this error and enable it to work on the data file; read it carefully.

If you are unable to understand the provided guide, simply dial +18557380359. Our team of QuickBooks professionals are available to assist you

Possible Reasons that Triggers Error Codes 6000 77 in QuickBooks

Multiple reasons can interrupt a user while accessing the company file, leading to the QuickBooks error code 6000 77 on your screen. Let’s get familiar with these possible reasons:

The company files ND and TLG configurations are either damaged or corrupted.
There are some issues with the company file and networking access of the QuickBooks Desktop.
The required permissions to access the company file folder are insufficient or incomplete.
Some internal errors with the company file interrupt access to it.

Suitable Solutions to Rectify Company File Error 6000 77 in QuickBooks

To access the company files successfully, you need to fix the ongoing error 6000 77 in QuickBooks. Here’s how you can do it:

Solution 1: Give a New Name to the ND and TLG Files

Any damage to configuration files can interrupt access to company files. Renaming both files will help you fix the interruption and other related errors.

Go to the C: drive and launch the company file folder. The folder is located by default in the following directory: C: UsersPublicPublic DocumentsIntuitQuickBooksCompany Files
Now search for files with the same name as company files with extensions.ND and . TLG in the end.
Right-click on both files simultaneously and select Rename. Now add the old word in the last of the file names like company_file.qbw.nd.OLD, company_file.qbw.tlg.OLD.

Solution 2: Damaged Company File Folder Needs to be Recreated

Make a new folder on the C: drive for the company file.
Now move to the old file where the company file is saved.
In the folder, search for the .qbw file and right-click on it.
Select Copy to transfer the data from the old folder to the new one.
Open the folder you recently created in C: dive and then paste it.
Set the right Windows access permission to share the company files easily and make them function correctly.
Launch the QuickBooks Desktop and open the file from the new location.

Conclusion

The troubleshooting solutions mentioned above are sufficient to eliminate ‘QuickBooks company file issue 6000 77. Dial +18557380359 if you require further assistance, and speak directly with the QuickBooks experts.