How to Fix Error Code H505 QuickBooks 2022 in a Snap?

Adam Henry
3 min readSep 15, 2023

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One of the most common bugs with the company file is the error code H505 QuickBooks 2022. When a user tries to switch a data file from single-user to multi-user mode, the message ‘The company file is on another computer, and QuickBooks needs some help connecting’ pops up on the screen. In this blog post, we’ll look at what causes the error and how to fix it.

If you have any questions about the QuickBooks company file error H505, contact our technical support team right away by dialling our toll-free number +18557380359

Why does QuickBooks Give the ‘Company File Error H505’ Message?

If you want to know exactly what causes the problem, go through the list below.

  1. One of the most likely reasons for this error is that the hosting mode on the server computer is incorrectly set up.
  2. Another thing that could cause error H505 is damage to the network data file that helps QuickBooks run in multi-user mode.

Here’s How to Fix the Error Code H505 in QuickBooks Desktop Right Away

You may be having trouble fixing error H505 in QuickBooks with the basic troubleshooting available online. This is why we have developed some advanced troubleshooting solutions that you can find below and resolve this error in no time.

Solution 1: Select the Option that Says ‘Stop Hosting Multi-User Access’ on Every Workstation

With this solution, we will disable the hosting on every system in the network except the server computer.

  1. Open QuickBooks on the workstation that is showing error H505.
  2. Go to the ‘File’ tab and choose ‘Utilities’ from the menu.
  3. Then, select ‘Stop Hosting Multi-User Access.’

NOTE: If a workstation doesn’t have the option to ‘Stop Hosting Multi-User Access,’ leave it as it is and move on to the next workstation in the network.

Solution 2: Move Your Company File to a New Folder to Verify the Integrity of the Original Company File Folder

Moving the company file to a new folder will clarify if the error is a result of a corrupt folder, and we can later fix it to resolve the error.

  1. First, open the company file folder on the server computer.
  2. Once the folder is open, right-click on an empty area and choose ‘Make a new folder.’
  3. Make a new folder, and then copy and paste the company file into it.
  4. Right-click on the folder and choose ‘Properties’ from the menu that appears.
  5. Go to the ‘Share’ tab in Properties and choose ‘Advanced Sharing.’
  6. Now, you need to check the box next to ‘Share this folder’ and hit ‘Permissions.’
  7. An option called ‘Full Control’ will show up on the screen. Check the box for ‘Everyone.’
  8. Press ‘Apply’ and ‘OK’ twice.
  9. Open the company file by running the QuickBooks Desktop program.

Read More: How to resolve:ps038 error in QuickBooks Desktop

Hopefully, you have been able to fix the error code H505 QuickBooks 2022 with the help of the troubleshooting instructions in this article. If the error doesn’t go away or if you need more help with the same error, dial +18557380359 and get in touch with our support team now.

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