The Do’s and Don’ts of Managing Designers

Some of these cultural things that we assume–like open seating–do they really serve the personality of a designer? Which, I suspect, is actually an introverted, quiet type of person. Have we globbed onto certain ways of behaving in the office that could potentially squelch the very creativity that we’re trying to unleash?

I think designers are in one of the few if not the only role where it seems everybody in the company feels that they have a right to comment on your work. There’s such a culture of critique around design deliverables that doesn’t exist with any other deliverables. For designers, a typical day is everyone telling them what’s wrong with their work.

If you do something great the numbers will change; if you try to change the numbers you’ll never do anything great. I don’t think we can identify a single product that any of us would think of as breakthrough and game-changing and something we deeply, passionately love that came from a metrics-based decision process.

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A team of designers focused on the capabilities of human-centered approaches to improve products, services, and systems.

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Adaptive Path

Adaptive Path

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A team of designers focused on the capabilities of human-centered approaches to improve products, services, and systems.