A new ticket feature for Citymapper As a UX/UI designer student in Ironhack, my task for the Prework phase is to design a new feature for the app “Citymapper”, applying the Design Thinking process. Citymapper is “the ultimate transport app and technology for mobility in cities”. It’s a public transit app which gives the user the chance to find the best route, with different transport options, from A to B. It’s available in many cities, and with live timing.