Simpler, more intuitive and scalable.

Planning a big redesign of an app liked ours, without affecting general development or our legacy, requires a strong considering of priorities. We knew that working in phases would not be easy, but it was the only way to get there.

The quick growth of babylon meant we had to cover a greater number of users and integrate new features, thus demanding a versatile application that is prepared for what is coming. We were aware that the future had arrived, and we needed to evolve to create the foundations of a product in constant development.

All worthwhile projects have their big challenges. This is no different for product design at babylon where every day we strive to get closer to bringing affordable and accessible healthcare to every person on earth. Digital healthcare holds its own distinct set of hurdles: every day we’re gearing up to tackle and overcome them.

Here are the top 10 challenges for UX in digital healthcare we‘re seeing right now:

1. Showing users that healthcare can be proactive rather than reactive

Users are primarily used to reactive healthcare: that is, treatment in response to a symptom. Digital healthcare opens up the ability to continuously understand what going on in your body: something…

Definitely London Tube at rush hour is not the most ideal place to draw, or that is at least what we could think at first glance, but … why not?

It is true that some days I could consider some of my sketches as a collective work thanks to the passengers who in some way contribute in the final work based on their pushing.


Product Designer / Illustrator • babylon Health

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