Overcome Hardware Management Challenges and Associated Risks with ServiceNow HAM
In the digital age, IT assets form the backbone of any successful business, supporting everything from revenue generation to enhancing employee and customer experiences. Understanding the full spectrum of your assets, including ownership, cost, location, usage, configuration, and value is crucial for building resilience and driving business success. However, many organizations struggle with disparate tools and fragmented data, leading to inefficiencies and risk.
Let’s discover how ServiceNow Hardware Asset Management (HAM) can help you overcome these challenges.
If you want to first understand what is HAM, this blog is for you.
Mitigate Costs and Risks with Proactive Management
Effective hardware management starts with controlling costs and minimizing risks. ServiceNow HAM provides crucial insights into the end-of-life (EOL) and end-of-service (EOS) stages of your hardware assets. By leveraging these insights, you can plan hardware refreshes more strategically, reducing unnecessary expenditures and minimizing risks associated with outdated or failing assets. This approach not only enhances cost-efficiency but also ensures that critical business systems remain reliable and operational. Additionally, improved compliance with security policies, regulatory requirements, and environmental protection standards further strengthens your asset management strategy.
Achieve Greater Visibility with Reliable and Centralized Data
Visibility into your hardware assets begins with having a clear, centralized record system. ServiceNow HAM facilitates a comprehensive view of your assets, tracking their locations and statuses throughout their lifecycle. By maintaining a clean, normalized system of record, you can enhance data accuracy and make more informed planning and strategic decisions. Automating data collection and harmonizing financial and service management practices are key to achieving this visibility, enabling you to respond more effectively to changes and challenges.
Drive Efficiency Through Automation and Streamlined Processes
Automating the IT asset lifecycle is essential for improving efficiency and reducing manual workload. ServiceNow HAM provides pre-built, industry-standard workflows designed to replace manual tasks with guided, automated processes. These workflows streamline asset management, making it easier to handle tasks such as asset retirement, return, or recycling. Proper timing of these activities, along with adherence to data wiping and disposal certification requirements, ensures compliance and optimizes asset lifecycle management. By reducing dependence on multiple tools, ServiceNow HAM enhances overall efficiency and enriches both employee and customer experiences.
Related Article: Maximizing ROI through Hardware Lifecycle Management with ServiceNow HAM
Partner with a Trusted ServiceNow Expert for Optimal Results
For organizations looking to fully harness the capabilities of ServiceNow HAM, partnering with a trusted ServiceNow expert is crucial. Advance Solutions (ADVANCE), a leading ServiceNow partner in the US, offers the expertise and experience needed to implement and maximize the benefits of ServiceNow hardware asset management solutions. Our team can guide you through the process, ensuring that you achieve optimal efficiency, cost savings, and risk mitigation.
For more information, consult with our ServiceNow experts.
