As Facebook UX researchers with nonprofit backgrounds, we’ve found some surprising similarities between the two worlds. In fact, our nonprofit experience laid the foundation for our current work.

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For researchers working in and for nonprofit organizations, the idea of shifting to user experience (UX) research at Facebook might sound like moving to another planet. But common goals, methods, and challenges make the two worlds more similar than you might think. Here’s what they share, how they differ, and how nonprofit experience can prepare you for UX research at Facebook — all from the perspective of Facebook researchers with nonprofit backgrounds.

A shared mission: Improving the experience of others

Like nonprofit researchers, we UX researchers at Facebook are champions for, and advocates of, the people who make up our population of interest — in our case, the…

Anne Elise

UX Researcher at Facebook. PhD in Anthropology. Amateur cat psychologist.

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