Thanks for trying to avoid controversy with attribution!
Quick comment re: the end where you say “if you’re 3M, if you’re Samsung”. I feel like implicitly you’re making a case for considering your own capabilities / strengths, not SOLELY customer demands. Is that a fair assessment?
Nice article, though I felt you glossed over the “internal expert vs an external user” point.
You seemed to focus on the hazards of using a single internal expert, but I think this is still a problem if it’s one external user as well?
Nice job, Mike! I don’t think I knew you were doing this. I have a friend who’s been streaking since Thanksgiving, 2013!
I’ve signed up for a January run streak, not sure if I will continue past that. The most challenging will be during the cruise in taking in a couple weeks: one day we’ll be at sea so I’ll be running on the…
As you know, I’ve always dug your writing, AND your approach to things. Look forward to following along!
(man, I forgot about that team photo-wonder if I still have it around somewhere. And I apologize we never got invited to their team outings! )