Adobe Merchants Can Soon Tap Into the Industry-leading Digital and Physical Network of FedEx to Support E-commerce Growth Offering Free Two-day Shipping, Easy Returns, Seamless Checkout and More

SAN JOSE, Calif. — April 27, 2021 — Adobe (Nasdaq:ADBE) and FedEx (NYSE:FDX) today announced a new, multi-year collaboration starting with the integration of ShopRunner, a leading e-commerce platform and subsidiary of FedEx Services, with Adobe Commerce. In a year when online shopping in the U.S. grew 42% according to the recent Adobe Digital Economy Index, e-commerce became a make-or-break capability for every company regardless of size or industry.

Brands and merchants…


Today, Built In announced ShopRunner was honored as one of the 2021 Best Places To Work in Chicago, IL. The annual awards include national companies of all sizes, from startups to enterprises, in the eight largest tech markets.

“We’re so proud of this distinction, a reflection of the work we do and the problems we solve. Of special note is the way we show up for one another every day, pushing ourselves and each other to create the future of retail. We continue to foster a place of inclusion and believe that is our ultimate competitive advantage.” …


FedEx Corp. announced today that it has completed its previously announced acquisition of ShopRunner, the e-commerce platform that directly connects brands and merchants with online shoppers. ShopRunner’s capabilities complement and expand the FedEx e-commerce portfolio and are expected to create increased value for brands, merchants and consumers.

ShopRunner directly connects more than 100 brands and merchants to millions of consumers and offers a seamless shopping experience from inspiration through delivery. Members enjoy benefits that include free two-day shipping, free returns, member-exclusive discounts and seamless checkout. …


Combined strengths enable merchants to increase competitiveness and deliver end-to-end shopping experiences to consumers

MEMPHIS, Tenn. — Dec. 2, 2020 — FedEx Corp. (NYSE: FDX) announced today that it has agreed to acquire ShopRunner, the e-commerce platform that connects online shoppers with their favorite merchants and brands. ShopRunner’s capabilities will complement and expand the FedEx e-commerce portfolio and are expected to create increased value for both merchants and consumers. The parties anticipate the acquisition to close by the end of the calendar year, and it is subject to customary closing conditions, including regulatory approval.

ShopRunner connects millions of consumers to…


Checkout on Instagram has become the next big revolution in digital shopping, allowing Instagram users to discover products, add to cart, place an order, check order status and cancel & return all without ever leaving the app. But, you may be wondering where to begin and how to optimize your investment. In this guide we’ll help you explore all things Checkout from working with creators to promoting your shop.

Download the guide here.

“ShopRunner is more than just an integration solution, they are a strategic partner. Not only did they make the integration with Instagram Checkout easy, but they kept us organized throughout the entire process. The support continued post-launch, and we implemented a large majority of the features they recommended.” — Rob, Reason Clothing

For more information on ShopRunner for Business, visit our website here.


Delivery is no longer just a matter of shipping. Through the ever-evolving world of online shopping paired with consumers’ increasing expectations, delivery has become integral to the entire brand experience.

Delivery is the Linchpin of Brand Loyalty
In a recent study, 85% of consumers said they’re unlikely to shop with a brand again after a poor experience, and 74% also noted delivery is crucial to an overall positive experience. A similar survey echoed those thoughts with a near-universal sentiment with 98% of consumers stating shipping impacts brand loyalty. Even further, one third of consumers said they now feel frustrated when a…


Instagram Checkout allows users to buy products from brands directly on Instagram without ever leaving the app. For customers, after discovering a checkout-enabled product in posts or stories, a user will see the option to “Checkout on Instagram” when they tap to view more details. As a brand, once connected with Checkout, you can showcase purchasable products within the Instagram app three different ways.

Tag in a Post

Tagging products in posts helps bridge the gap between your brand’s story and your ecommerce presence in a soft sell approach. You can tag up to five products per post.

  • Select a photo or video to…

Letter from the CEO of ShopRunner, Sam Yagan

To the ShopRunner Community -

I struggle to find the words to appropriately express the horror, outrage, and anger that I feel as the entire world witnessed a murder not of rage — but worse — of indifference, when four police officers stole George Floyd’s life. My heart goes out not only to those members of his immediate community affected by his senseless and inexcusable death, but also to those in the broader community, including the Black community and every American appalled by this injustice. We must no longer object passively or…


The title of this blog post might seem like a line from the 2002 film Minority Report, but when it comes to detecting Ecommerce fraud, it certainly holds true.

There have always been certain key behaviors that indicate fraudulent activity attempts occurring throughout the entire user session up to, and including checkout. These actions vary by merchant depending on the site layout, SKU’s available for purchase, as well as the policies and systems in place at the merchant.

So, how do you spot these key behaviors and what do you have to do to stop fraud before it happens?

Related…


Originally published by Holistic. One of the most frequent questions we receive — and try and answer at Holistic — is “Who is doing it well?” It’s always been really informative to hear the good ideas others have. After all, as we say, there’s no IP in inclusion. This feature will highlight creative ideas from other companies. Check out the whole list here or submit your own suggestion here.

Who: ShopRunner, an e-commerce platform that guarantees two-day delivery from a host of valued merchants.

What’s the big idea 💡: In the midst of coronavirus, ShopRunner (organized by the inimitable Lindsay…

ShopRunner

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