Ashley Garst – Medium

Ashley Garst

Ashley Garst
in
Coveo Behind the Click

What is Natural Language Search?

With natural language search, you can speak or type your query using everyday speech and get relevant results. Here’s how it works.

Jul 27, 2022

What is Natural Language Search?

Jul 27, 2022

Ashley Garst
in
Coveo Behind the Click

5 Search Results Page Design Tips That Increase Conversions

Think a simple list of results will suffice for relevant search results? Think again, with these five best practices for search UX design.

Jul 12, 2022

5 Search Results Page Design Tips That Increase Conversions

Jul 12, 2022

Ashley Garst
in
Coveo Behind the Click

Why the Future of Search Is Headless

Search has come a long way — and it’s still evolving. Here’s why the next step is “headless,” and what that means for your development…

Apr 21, 2022

Why the Future of Search Is Headless

Apr 21, 2022

Ashley Garst
in
Coveo Behind the Click

The Three Pillars of Effective Customer Service Experiences

How do you provide great service that saves your company billions of dollars a year? It starts with the three pillars of customer service.

Mar 9, 2022

The Three Pillars of Effective Customer Service Experiences

Mar 9, 2022

Ashley Garst
in
Coveo Behind the Click

Federated Search vs Unified Search, or How to Find the Best Lasagna Recipe

How do you choose between unified search and federated search? Well, imagine asking three friends for the best Italian food recipes.

Dec 16, 2021

Federated Search vs Unified Search, or How to Find the Best Lasagna Recipe

Dec 16, 2021

Ashley Garst
in
Coveo Behind the Click

5 Golden Rules for Increased Agent Adoption of Knowledge Management

Changing agent behavior is hard. They’re only human, and humans enjoy consistency. But if you’re going to future-proof your company, change…

Nov 2, 2021

5 Golden Rules for Increased Agent Adoption of Knowledge Management

Nov 2, 2021

Ashley Garst
in
Coveo Behind the Click

How Amazon Stole Ecommerce Search (And Your Product Data, Too)

It’s arguable that organic traffic is the most valuable marketing channel there is. But there’s a cold war going on between tech giants…

Oct 5, 2021

How Amazon Stole Ecommerce Search (And Your Product Data, Too)

Oct 5, 2021

Ashley Garst
in
Coveo Behind the Click

5 Challenges to Creating True Search Relevance (and How to Overcome Them)

Digital shopping isn’t what it used to be. As people increasingly turn to ecommerce channels, especially as a result of COVID-19, consumer…

Sep 30, 2021

5 Challenges to Creating True Search Relevance (and How to Overcome Them)

Sep 30, 2021

Ashley Garst
in
Coveo Behind the Click

Pandemic Fatigue at Work Is Real-Here’s How to Address It

Employees are returning to physical offices after more than a year of Zoom meetings and the nine-to-five grind stretching into more of an…

Aug 10, 2021

Pandemic Fatigue at Work Is Real-Here’s How to Address It

Aug 10, 2021

Ashley Garst
in
Coveo Behind the Click

The Risks of Information Overload in the Workplace

How has information overload and isolation impacted employees at the workplace? Not well — and it’s introduced some big risks for…

May 21, 2021

The Risks of Information Overload in the Workplace

May 21, 2021

Ashley Garst

Ashley Garst

Ashley Garst is the Senior Content Editor at Coveo. She has more than a decade of weaving words together and is a ninja editor.

Following

Help
Status
About
Careers
Press
Blog
Privacy
Terms
Text to speech
Teams