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November Global AI Start-Up Newsletter 2: Intelligent Employee Support, Conversational Voice AI, and AI-Powered Healthcare Diagnostics

Moveworks’ $100M ARR Milestone, PolyAI’s Series C Success, and Viz.ai’s Expansion into Lung Disease Detection

5 min readNov 15, 2024

Welcome back to our fourth edition of the Global AI Start-Up Round-Up, where we highlight the best and brightest AI companies helping to push the envelope of the industry forward! This time, we’re exploring employee support platforms, voice AI solutions, and powerful healthcare diagnostics. So let’s dive right into these companies and and see how they’re breaking new ground.

1/1 Moveworks: Intelligent Employee Support Platform Exceeds $100 Million ARR and Unveils Enterprise Search Solution

About the Startup

Founded way back in 2016, Moveworks has been slowly changing the way enterprises handle employee support. By mixing cutting-edge natural language understanding (NLU), probabilistic machine learning, and automation, Moveworks’ AI-driven platform is designed to seamlessly resolve IT, HR, and facilities-related requests. The company integrates with existing enterprise software tools such as Slack, Microsoft Teams, and ServiceNow, making support more intuitive and efficient for employees. Moveworks already serves major corporations like Autodesk and Broadcom, supporting millions of employees worldwide.

What’s New

In September, Moveworks smashed a major corporate milestone by surpassing $100 million in annual recurring revenue (ARR), becoming the first AI application startup to reach Centaur status. This significant growth is fueled by a rapidly expanding customer base, which has doubled in the past two years and now includes 10% of Fortune 500 companies. In October, Moveworks introduced its latest innovation: the Enterprise Search feature. This generative AI-powered search tool addresses common workplace inefficiencies by providing employees with precise and actionable information, even across fragmented data sources, to enhance overall productivity.

Market Insights and Implications

Moveworks’ success reflects a growing enterprise trend toward digital transformation and AI adoption. As companies seek to streamline their operations and elevate employee satisfaction, Moveworks’ all-in-one solution offers a compelling value proposition. Professionals interested in IT service management, NLP research, or workplace automation can find unique career opportunities at this fast-growing company.

2/2 PolyAI: Conversational Voice AI Leader Secures $50 Million in Series C Funding and Partners with AWS

About the Startup

PolyAI — founded in London in 2017 — is spearheading the creation of AI voice systems that provide seamless, human-like interactions for customer service. Using a combo of deep learning and in-house technologies, PolyAI aims to provide voice assistants capable of understanding and responding naturally and realistically (even in noisy environments or when speaking to those with diverse accents). The company’s technology is already used by major global brands in the hospitality, banking, and telecom industries, ushering in a new era of how businesses communicate with their customers.

What’s New

Earlier this year, PolyAI raised a cool $50 million in a Series C funding round, increasing its total funding to over $120 million and boosting its valuation significantly. This funding round attracted prestigious investors, including Hedosophia, Nvidia’s NVentures, and Zendesk. The funds will accelerate product development and global expansion. In August, PolyAI announced a strategic collaboration with AWS to enhance the scalability and reach of its voice AI technology. By leveraging AWS infrastructure, PolyAI can offer even more comprehensive solutions to enterprise clients, making their conversational AI systems more secure, reliable, and capable of handling high-demand situations.

Market Insights and Implications

With customer expectations evolving, there is a parallel high demand for advanced, AI-driven customer service solutions that are both efficient and engaging. PolyAI’s offerings cater directly to this demand, providing scalable solutions that improve customer satisfaction and reduce operational costs. This growth is significant for those interested in working in voice AI development, cloud infrastructure integration, or customer service technology, as PolyAI continues to lead in this space.

3/3 Viz.ai: Healthcare AI Pioneer Expands to Lung Disease Detection and Partners with Leading Medical Institutes

About the Startup

Viz.ai was founded in 2016 and is headquartered in San Francisco. Its aim is to improve the medical field by developing intelligent software to enhance disease detection and by extension, care coordination. The company’s tech is already deployed in over 1,500 hospitals, making it a critical and established tool for medical professionals in emergency situations. Viz.ai uses advanced deep learning algorithms to identify conditions like strokes and aortic aneurysms, automatically alerting care teams and helping streamline patient workflows to save lives.

What’s New

In October this year, Viz.ai expanded its reach to include lung disease detection, incorporating sophisticated natural language processing (NLP) to scan electronic health records (EHRs) and identify at-risk patients. This advancement allows for far earlier intervention and better management of lung conditions — a pretty huge win for the company and the medical field in general.

In addition, Viz.ai released head-turning clinical data in September that revealed a 14% increase in the number of stroke patients transferred for life-saving procedures, proving the effectiveness of their technology in improving patient outcomes. The company also announced collaborations with the Addario Lung Cancer Medical Institute and Cleerly, focusing on early detection and care advancements for lung cancer and heart disease.

Market Insights and Implications

Viz.ai’s ongoing innovation is legitimately reshaping how medical emergencies are managed, providing hospitals with advanced tools to make faster, more informed decisions. With healthcare systems under increasing pressure, Viz.ai’s AI solutions are vital for improving patient care. There are a range of opportunities for professionals in healthcare technology, medical AI research, and clinical operations, as the company continues to oversee the intersection of AI and healthcare.

That about wraps it up this fourth edition of the Global AI Start-Up newsletter! Stay tuned for more insights into the world of AI and the groundbreaking companies making a big impact

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Global AI Hub
Global AI Hub

Written by Global AI Hub

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