We love all of our users! Creative teams/the media industry is one area where we’ve seen a rapid uptake in adoption and depth of value creation, and we have customers who have been particularly excited to share their stories with the community. We do have more fun stories from a wide range of different industries coming soon—stay tuned!
Only reaching out to extremely high/low scores is just one example of the kind of trigger conditions you can set in an automated workflow. In the example in this article, we only want to talk to people who are “enthusiastic promoters” (≥9) or “unhappy detractors” (≤1).