How is Telemedicine Helping Mildred?

  1. Challenges with Technology- Technology is not their best friend and adapting technology for most is not the smoothest experience.
  2. Growing anxiety and mental health issues- These begin creeping in as life slows down and control on external factors lessen. This is higher for those who may not have a strong personal support circle of friends and family.
  • Saves time and money- Remote evaluation and treatment helps eliminate costly and time consuming trips to the doctor’s office and the emergency room.
  • Lower risk- Helps keep the at-risk older adults out of high contagion zones such as hospitals.
  • Learning Curve- Technology comes with a learning curve and especially when it’s new. We know that there is friction with respect to change and adapting technology, and it’s stronger for this group. With the pandemic, the older adults have not had sufficient time to accommodate this learning curve and the current lack of in-person support does not help either. Makes me wonder if forcing change at speed with no alternatives would push people to break out of their mental models and adapt faster? Or will it culminate into resentment?
  • Addressing mental health concerns- While online counselling or talk therapy models are scaling well, but for individuals that might be dealing with more serious mental health concerns, and need in-person care, telemedicine is perhaps still not there. Also, adjusting to change is bound to cause a certain amount of anxiety. With already growing anxiety in older adults as they age, how do we make this transition less stressful?

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