AEIOU : Design Thinking

CHANDU DHABA- Observation

Aishwarya
3 min readJan 31, 2019

A- Activities

General Impressions/Observations-

People come here for a break from college or office which are nearby. Usually they come for a smoke, tea break, chitchat session and affordable food. Street dogs are seen around the space, people enjoy petting them. Due to lack of space to sit people are seen having their meals while standing or else they use the staircase to sit. If the inner space is occupied then people give their orders and wait outside.

Elements, Features & Special Notes-

  • A man reading a newspaper
  • Leaning on the table
  • Smoking and having tea
  • A man sitting on stairs
  • Two bikes parked outside the dhaba’s front gate
  • Not much crowd
  • Students going inside
  • Student giving order
  • Students sitting and waiting for their orders
  • A dog lying on the entrance

E- Environment

General impressions of the Theme, Style, Materials & Atmosphere-

This particular dhaba does not have a sophisticated structure as it’s usually occupied by regular customers and is extremely affordable. There is a tree on the right side of the dhaba covering the staircase which goes up to two more floors. Outside the cafe there are two plastic chairs and two steel tables. Inside there are plastic furniture. Dog usually sleep on the outer area of the entrance and also there are many other eating points on both the sides of the dhaba.

Elements, Features & Special Notes-

  • There is a counter to place orders inside
  • Billing section
  • Seating
  • Chairs outside to sit
  • Two big tables
  • Staircase generally used for sitting

I- Interaction

General impressions/ Observations-

Loners come to take a smile usually and have some tea with samosa (sometimes). They don’t even go inside to sit. They’ll just stand and enjoy. People come inside to give orders to the counters and then either sit inside or wait outside. After having their meal or tea they come inside to pay the bills.

Elements, Features & Special Notes-

  • A man holding tobacco in right hand and using hand to put it in his mouth
  • A guy using his mobile phone
  • Giving orders while leaning on the counter
  • Coming out
  • Waiting for the order
  • Roaming around for like 5–6 steps

O- Objects

General impressions of the theme, style, materials & atmosphere-

Staircase is used for sitting purpose due to lack of sitting space. People use the tables outside to lean their hands on it and stand while eating or drinking. Tree is being used to pin up boards and even stair railings for the same. There are three table chair sets inside the dhaba. People using fidget with the water jug while waiting for their orders. There are bikes parked outside the dhaba which are also used to lean on.

U- Users

General impressions of people in the context-

People observed here are generally college groups or office colleagues. It is the meet up point for the people to have a smoke(usually) as it is far from the college and office place to relax from work environment. Most of the time this place is extremely crowded like during the lunch break so they just stand in a group or occupy most of the stair portion.

Instructor : Mr. Prashanth K C (Faculty)

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