Clari: How Modern Companies Drive and Manage Revenue
Clari raises $150M Series E to execute on its vision of the end-to-end RevOps platform
On behalf of the team at BCV and especially my partners Aaref Hilaly, Enrique Salem, and Jeff Williams who all have been heavily involved, we at BCV are thrilled about Clari’s $150M raise which marks a major milestone for the company and for the space that Clari has pioneered, Revenue Operations (RevOps). I first met Andy and Venkat in early 2014 when the company had a handful of early design partners and very little revenue. The founders…
When I was first learning the ropes of selling enterprise technology at Trilogy Software, an experienced sales leader gave me a piece of advice: “Never open your bag in the first sales meeting. Ask questions, listen, and don’t show the demo until you come back for a second conversation.”
In those heady early days of business software, customers had little market information, customization was common, and therefore the consultative sale was paramount. Great account executives had to understand the customer needs, determine relevant business drivers, map out the buying process… and then, and only then, fire up a specially-tailored presentation.
Creating a Category with Human-First Leadership and Childlike Joy!
In November 2013, I wrote a post announcing our initial investment in Gainsight. I had titled it “Customer Success Doesn’t Matter”, a tongue-in-cheek reference to a pervasive attitude among enterprise software companies in the 80s and 90s, who collected their upfront license fee and often moved on without ensuring results for the customer.
Over the past two decades, companies and vendors adopted software-as-a-service (SaaS), distributing the lifetime value of a software contract over several years, and making renewal and retention key to strong customer economics. …
by Ajay Agarwal and Kevin Zhang
“Software is the best business opportunity on the planet,” Joe Liemandt circa 1988
This has become an obvious statement in retrospect, but when I first heard those words, I was still a sophomore at Stanford. It was the fall of 1988: 15 percent of U.S. households had a personal computer, and the Internet had fewer than 500,000 users. I was hanging out on the campus lawn with my classmate Joe Liemandt, who even at age 19 proved to be preternaturally mature and savvy: “Software is the greatest business in the world. …
BCV Leads $20 Million Series A in Argyle: Modern API for Income and Employment Verification
If you’ve ever applied for a job, a loan, or bank account, you’ve probably had a lender or employer check your income or employment status. This process is frustratingly manual, with lenders and employers paying a verification service to call HR staffers and check applicant job status or monthly income. That task has become all the more challenging in today’s increasingly flexible economy where many workers combine multiple part-time (working at Walmart) and gig-based (driving for Postmates) jobs, complicating the verification process.
Because tens of…
We are thrilled to announce that Bain Capital Ventures is leading the $18M Series B funding round in Clockwise, an intelligent calendar software that allows workers to take back control of their schedules. We are honored to be supporting Matt Martin, Gary Lerhaupt, and the rest of the Clockwise team alongside our fellow early-stage investors Accel and Greylock Partners.
No Time Like The Present
Companies and information workers are adopting product-led productivity-tools that leverage modern web technology to deliver superior user experience, collaboration, and automation. …
Today, we’re delighted to announce that Bain Capital Ventures led the Series A funding round in Airbase, supporting Thejo Kote (Founder & CEO) and his team in building a modern, all-in-one solution for spend management. We’re honored to be joining our fellow investors and friends Freddy Kerrest (Co-Founder/COO of Okta), First Round Capital, Box Group and Village Global.
To highlight our thesis, we wanted to share some charts and figures illustrating our conviction in the opportunity.
Software Spending Is Increasingly Decentralized
Welcome, Harpaul Sambhi!
Harpaul Sambhi is one of those rare, few individuals born into entrepreneurship. He started his first business at age three, rebranding “Fruit Loops” as “Harpaul Loops” and selling cereal around his Toronto neighborhood to buy gum from the local store. The next year, he discovered economies of scale, pooling the lunch money of 20 local kids to buy gum in bulk for a 40% discount. Harpaul was mum about what happened at age five, but I am sure Wrigley sales hit a record high that year!
Today, I am thrilled to welcome Harpaul as our newest Entrepreneur-in-Residence…
We are excited to announce our Series A investment in VoiceOps, a provider of voice analytics technology for sales coaching, backing a tenacious team that has already demonstrated compelling customer value in a crucial enterprise market.
VoiceOps leverages machine-learning driven annotation and labeling of voice recordings to provide analytics and insights to sales managers on individual sales rep performance. With VoiceOps, call center managers can identify specific sales behaviors that need reinforcing, and provide direct coaching and guidance via the VoiceOps workflow software. …
Our Next Generation Of Investors
Today, we’re kicking off the search for a few exceptional people to join our investment team as associates. We are hiring across all our offices in San Francisco, New York, and Boston, for both early-stage and growth-stage investing, in focus areas including business software, infrastructure/security, and consumer applications. Let me share a bit about us, what we look for, and how you can apply.
In 1984, Bain Capital was founded initially as a venture and growth equity fund. Today Bain Capital manages over $105 billion in assets, making us one of the world’s largest alternative…