The 5 things we’ve learned about building bots
Synthetic
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That was a great write-up in that it both confirmed some of the criticism or insights gathered across the industry as well as brought attention to new idiosyncrasies being discovered everyday. The part about the spike in other developer usage is both comical but a little unnerving when the question “Who is using bots today, though?” is constantly posed. But we are a patient, forward thinking group, are we not? These types of posts help define and refine other experiences and help the industry self-correct. So thank you!

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