Akshara Sruthi GIntroducing the Freshchat+Freshdesk integration“As the team emerged from the gallery, there was a thunderous roar of applause from the audience. The team stood proudly, and waved at…Feb 23, 2017Feb 23, 2017
Akshara Sruthi GFor great CX through live chat, get inspired by coffee shopsDon’t you feel warm tingles up your spine when you step inside a coffee shop? It’s not just the smell of an espresso shot; the sight of a…Feb 2, 20171Feb 2, 20171
Akshara Sruthi G8 Chrome Extensions you should have if you’re a startupI have put down a list of browser extensions that lets you create and share your work in no time and without having to switch tabs. After…Jan 17, 2017Jan 17, 2017
Akshara Sruthi GCreating targeted messages for your Google Ad campaignsAre you a small team with a few hundred dollars of advertising budget? For a small team, campaign budgets matter a lot. Now, if you own a…Nov 8, 2016Nov 8, 2016
Akshara Sruthi GCreating targeted messages for your Facebook campaignWebsite visitors arrive from various sources. And, targeting those with the highest intent to purchase is often the best bet to increase…Nov 1, 20161Nov 1, 20161
Akshara Sruthi G10 free and awesome tools for your startupAs you are busy building your own startup, there isn’t much time to manually keep a track of what is happening and what is in the pipeline…Oct 18, 2016Oct 18, 2016
Akshara Sruthi GBranding your startup with FreshchatIt has been exactly 60 days since we launched Freshchat. We have more than 200 customers across all continents. And everyday, when we look…Oct 11, 2016Oct 11, 2016
Akshara Sruthi GHow to not sound like a Tin Man on chatCustomers reach out to you through various channels. Besides the traditional ‘walk-up’ option, some predominant channels: Email, Phone…Oct 4, 2016Oct 4, 2016
Akshara Sruthi GManaging live chat within small teamsCustomer expectations are soaring. And, for small teams with limited budgets, meeting and exceeding these can seem like a daunting task…Sep 22, 2016Sep 22, 2016
Akshara Sruthi GWebsite conversions: ‘‘test everything, assume nothing!”When it comes to business, our theme has always been “test everything; assume nothing!” We never ventured on an idea until we ourselves…Sep 13, 2016Sep 13, 2016