PinnedAkshayinBootcamp12 Things Service Designers Do to Fuel Business GrowthA few weeks back, I was having a conversation with the business head of one the largest fintech companies in India. As our conversation…Jul 26, 2022Jul 26, 2022
AkshayinBootcamp5 ways to make virtual design sprints more effective“Our engagement rates are below par. Can we get the entire team together to hash out new design ideas?” Those were the good, old days when…Oct 11, 2021Oct 11, 2021
AkshayinBootcamp7 ways to make your UX research more effective“I don’t like blue”.Sep 29, 20211Sep 29, 20211
AkshayinBootcampCX in the phy-gital era: what fortune 500 companies are doing about itWe are at an inflection point. The world of phygital (a combination of physical and digital) is here — all hardware needs software and all…Sep 16, 2021Sep 16, 2021
AkshayinBootcampBuilding your CX strategy: An 8 point compass for successIn my earlier conversations, I shared some insights on the 8 major things, that, in my opinion, companies need to do differently when…Sep 7, 2021Sep 7, 2021
AkshayinBootcampFrom UX to CX: 8 things that need to change in today’s phygital ageHaving worked with so many Fortune 500 companies in designing customer experiences, the one thing I have realized is that a UX strategy…Sep 7, 2021Sep 7, 2021
AkshayAuthenticity & Uniqueness: How We Built A 1.4 Million Organic Followership on LinkedinA lot of people ask me how we’ve built such a large followership on Linkedin, without investing any money on follower campaigns. For the…Jun 21, 2020Jun 21, 2020