Anna Kieser
Sep 8, 2018 · 1 min read

I faced the same problem but I was lucky and got my account back just now. As I was scrolling through all the settings to max the security, I noticed that there is an option to request a file to download all your posted pictures etc. Now I don’t know if it is possible, but if you have photos of your kids there you may want to ask if anyone has requested this file.

    Anna Kieser

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