But in the process, Facebook has changed friendship from an active to a passive process. You can sit back and wait for some update to appear from a friend or acquaintance and then respond to it. You don’t have to put in any effort to reach out and ask what’s going on, you get it fed to your by the magical friend algorithms.
Facebook’s product is not the platform, it’s us. If the product is what a business sells to make money, then Facebook’s product is our attention and data. We are the product. And Facebook’s customers are the companies buying ads based on that attention and data.
…need to harness a different fear. Fear of another World War nearly stopped World War 2, but didn’t. We need to avoid our own echo chambers. Trump and Putin supporters don’t read the Guardian, so writing there is just reassuring our friends. We need to find a way to bridge from our closed groups to other closed groups, try to cross the ever widening social divides.